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How predaktorevan Protects Your Personal Data

At predaktorevan, your personal data — from account registration details to payment records via DANA, OVO, GoPay and QRIS — is handled with clear rules you can read…

Data collected only as neededDANA, OVO, GoPay & QRIS transactions logged securelyYour right to access your own dataRetention periods clearly statedContact us anytime to request changes

Explore the Lobby Read FAQ

Explore the Data We Hold on Your Account

predaktorevan Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with us, we collect the information you provide directly — your name, email address, phone number, and the payment method you choose, whether that is DANA, OVO, GoPay or QRIS. We also collect transactional data each time a deposit or withdrawal

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is processed, along with device identifiers and session logs that help us detect unusual account activity. Behavioural data, such as which game rooms you visit and how long sessions last, is recorded in aggregate to improve our service. We do not sell this data to third
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parties. Access to your personal record depends on local law, and you may request a full copy of what we hold by contacting our support team. Data collected through QRIS or bank transfer rails is subject to the same retention and security standards as all other
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account data.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH OUR PRIVACY TEAM

Open a Privacy Request Through These Channels

Team online

Live Chat

Our live chat channel is available every day from 08:00 to 23:00 WIB. You can raise a data access, correction, or deletion request directly through the chat widget in your account dashboard — responses are sent within two hours during operating hours.

Email Support

Send a written privacy request to our dedicated email address shown in your account settings. We acknowledge every email within 24 hours and aim to resolve data-related queries — including requests to correct DANA or OVO payment records — within five business days.

Account Settings Panel

You can review and update most personal details directly inside your account settings panel without contacting support. Name corrections, linked phone numbers, and preferred payment method between GoPay and QRIS can all be edited there in under two minutes.

HOW WE HANDLE DATA

Browse Our Data Handling and Security Practices

Every measure below applies to your account from the moment it is created. We apply consistent data hygiene across all payment channels and game rooms, including players in Makassar who access the…

Encryption in Transit

All data exchanged between your device and our servers — including payment credentials for DANA and OVO — travels over TLS 1.2 or higher. This applies whether you are on a mobile browser or the desktop lobby.

Cookie Usage

We use session cookies to keep you logged in, and analytics cookies to understand how you move through the lobby. You can manage cookie preferences from the footer of any page; opting out of analytics cookies does not affect your account access.

Data Retention Periods

Account data is retained for as long as your account remains active, plus a minimum post-closure period that depends on local law. Payment records — including GoPay and QRIS references — are kept for the period required by applicable financial regulations.

Account Security Steps

We use two-factor authentication prompts on new device logins and flag any session originating from an unrecognised IP address. You receive an email notification each time your password or linked phone number is changed.

Third-Party Sharing

We share your data only with payment processors necessary to complete DANA, OVO, GoPay or QRIS transactions, and with fraud-detection partners operating under equivalent data-protection obligations. We do not share data for advertising purposes.

Your Right to Request Changes

You can request correction, export, or deletion of your personal data at any time via live chat or email. We will confirm receipt within 24 hours and complete the action — or explain any limitation — within five working days.

Switch Between These Common Privacy Questions

These are the questions we receive most often about how your data is managed at predaktorevan. If your question is not listed here, our live chat team is available daily from 08:00 to 23:00 WIB to assist you.

We collect your name, email, phone number, and payment method at registration. After that, we log transaction records for DANA, OVO, GoPay and QRIS, plus device identifiers and session activity to keep your account secure.

Send a data-access request via live chat or email — both channels are listed in your account settings. We will compile and send your data export within five business days of verifying your identity.

Yes. Submit a deletion request through live chat or email. Deletion depends on local law — some payment records must be retained for a regulatory period — but we will confirm exactly what can be removed and when.

Only with payment processors needed to complete your DANA, OVO, GoPay or QRIS transactions, and with fraud-detection partners bound by the same data-protection standards. We do not sell or share data for marketing or advertising.

Active account data is kept while your account is open. After closure, retention periods for financial records depend on local law. We will confirm the applicable retention window when you submit a closure or deletion request.

Minor corrections such as phone number or preferred payment method between GoPay and QRIS can be made in your account settings panel. For name or identity changes, contact our support team via live chat between 08:00 and 23:00 WIB.

We use session cookies (required for login) and analytics cookies (optional). You can turn off analytics cookies from the footer cookie-preferences link. Disabling them does not affect your ability to deposit, play, or withdraw.

How predaktorevan Protects Your Personal Data

Open a Privacy Request Through These Channels

Live Chat

Email Support

Account Settings Panel

Browse Our Data Handling and Security Practices

Encryption in Transit

Cookie Usage

Data Retention Periods

Account Security Steps

Third-Party Sharing

Your Right to Request Changes

Switch Between These Common Privacy Questions

01 What personal data does predaktorevan collect when I open an account?

02 How can I see a copy of the data predaktorevan holds about me?

03 Can I ask predaktorevan to delete my account data?

04 Does predaktorevan share my payment data with third parties?

05 How long does predaktorevan keep my data after I close my account?

06 How do I update incorrect personal details on my account?

07 What cookies does predaktorevan use and can I turn them off?

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